HCR Manor Care--North

HCR Manor Care--North
HCR Manor Care--North 300 Leader Dr Williamsport, PA 17701
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Staff
2 star average for Staff
Recommended
1.5 star average for Recommended
Expertise
2 star average for Expertise
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Did the waiting room furniture appear to be clean?
Mostly
by anonymous xxx.xxx.193.231
October 13, 2014
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Anonymous xxx.xxx.233.63
June 21, 2014
Was this provider's staff friendly?
Friendly Enough
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.213.119
July 15, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.232.205
March 07, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.135.207
May 02, 2012
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous
February 13, 2012
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Everything they originally told me they would be able to do for me, they ended up not being able to do. I felt lied to. I had to wait quite a while for my appointment. I was very disappointed.
by jenne
September 11, 2011
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