mary pettitt

mary pettitt
Health Care Center at Brandermill Woods 2100 Brandermill Pkwy Midlothian, VA 23112
Add a Review

Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Ruth xxx.xxx.189.208
January 19, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office too cold?
No, it was fine
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.71.64
October 10, 2013
Was the waiting area spacious?
Yes, extremely spacious
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this nursing home answer all of your questions?
Yes
by Anonymous
January 09, 2012
Their prices were very fair. The level of care you get for the price is outstanding. They are always prepared for my appointment and remember everything about me. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by lrg
August 27, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
April 07, 2011
They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They paid close attention to me and all of my questions were answered. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Don Robertson
April 07, 2011
If you can self pay then this is the place for you. However if you cannot, please beware. They will claim they have a bed available and "claim" they take Medicaid but will not if you need it. They also claim that by being in their continuing care facility they will give you first priority but that is not so. They will lie to get you into the complex then reject you if you have to go to Medicaid. Beware! If you do get in they will find the first opportunity to ship you out!
by tiger00
January 10, 2011
Add a Review