Hearthstone of Northern Nevada Skilled Nursing Facility

Hearthstone of Northern Nevada Skilled Nursing Facility
Hearthstone of Northern Nevada Skilled Nursing Facility 1950 Baring Blvd Sparks, NV 89434
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
1 star average for Expertise
Staff
2 star average for Staff
Recommended
2.5 star average for Recommended
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider late to your appointments?
No, they were on time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.178.58
November 04, 2013
Are you going to visit this provider again?
If I need to, I'll return
Does this provider remember you by name?
No, I always have to remind them
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.125.169
October 02, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.143.178
August 13, 2013
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you feel safe in this provider's care?
Absolutely Not!
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
by Anonymous xxx.xxx.167.158
August 12, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.115.213
July 17, 2012
They did not give my mother her pain medication for a broken pelvis! I would not even leave my dog there. I would not leave any living thing in their care!
by No'ena xxx.xxx.251.247
May 31, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
July 10, 2011
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous
February 27, 2011
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