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Heartland Health Care Center

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Heartland Health Care Center
Heartland Health Care Center
(6 Reviews)
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550 S Negley Ave Pittsburgh, PA 15232
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
They were so kind and attentive to me and my husband. I didn't have to worry about them arguing with me, or contradicting what I had to say. Their staff is very friendly and professional, especially for the reason my husband was there. Their office was clean enough, nothing special though. I was grateful for the convenient location as it was on my way home from work when I visited my husband and it is close to other shopping facilities. It was so easy to find, I didn't have any trouble at all.
by Charlotte Rice xxx.xxx.160.228
January 23, 2014
Nurses did not have much medical expertise and did not care to help with problems. After two weeks my sister ended up back at acute care hospital in a coma and respiratory arrest. She was removed from life support after three months of being unresponsive and died in July 2012. You decide if you feel this place is for you...
by Ann xxx.xxx.92.2
January 27, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did this provider have reasonable prices?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.125.12
August 26, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous xxx.xxx.30.109
June 22, 2012
Did this provider use excessive foul language?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider use current and safe equipment?
Yes
by Anonymous
November 23, 2011
I was a little disappointed at how helpful the staff was when I called with my questions and concerns. They definitely could have been more polite. Apparently they haven't ever heard of the saying 4;the customer's always right" here. Having a high level of customer service doesn't appear to be their top priority. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. I was somewhat uneasy during my appointment. I was never able to fully relax.
by Dorothy M Eaton
June 29, 2011
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Map and Directions
550 S Negley Ave, Pittsburgh, PA 15232