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Heartland Health Care Center--Charleston

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Heartland Health Care Center--Charleston
Heartland Health Care Center--Charleston
(7 Reviews)
> Get Phone Number & Directions
1800 Eagle Landing Blvd Hanahan, SC 29406
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
My mom Gloria Bathgate is a resident there and if you saw her before pictures to now my mom looks 100% better. Just google Gloria Bathgate and you will see her story. I want the nursing home to allow the news media to do a positive story on nursing homes. My mom is a success story.
by susan williams xxx.xxx.121.160
August 28, 2014
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Are you going to visit this senior care facility again?
Sure
Was this senior care facility's staff friendly?
Yes
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.199.94
August 13, 2014
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this senior care facility to others?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.163.12
July 31, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.112.150
October 13, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider late to your appointments?
No, they were on time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 04, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Are you going to visit this provider again?
Sure
by Anonymous
October 12, 2011
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else.
by Mary Duvall
June 24, 2011
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Map and Directions
1800 Eagle Landing Blvd, Hanahan, SC 29406