Heartland Health Care Center--Georgian Bloomfield

Heartland Health Care Center--Georgian Bloomfield
Heartland Health Care Center--Georgian Bloomfield 2975 N Adams Rd Bloomfield Hills, MI 48304
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Was this provider's staff friendly?
Not Really
by Anonymous
November 09, 2011
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Would you recommend this nursing home to others?
Absolutely Not
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
November 09, 2011
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous
September 13, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
August 19, 2011
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
June 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
June 23, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
June 07, 2011
They made the extra effort to make sure every question and concern I had was addressed. When comparing them to others I have visited for the same condition, they are among the best I have seen. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by MB
May 22, 2011
It was so easy to find, I didn't have any trouble at all. They were very sympathetic to my situation, but did not follow up with good care, or did not have the skills to follow up with good care. They are very polite, but UNSKILLED in taking care of patients. The doctor and physician's assistant on staff are non-responsive and no one seems to know how to get a hold of them, or they are unwilling to do so. There is little to no communication between doctor and family members caring for the patient. The physical therapy team is wonderful...very attentive and great for follow through. The nursing and care staff are not. Very unattentive and zero follow through. It is a poorly run facility and I would not recommend it to anyone....especially anyone who is unable to speak up for themselves. The care is horrible!
by asdfsdfdf
April 04, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 28, 2011
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