Heartland Health Care Center--Georgian Bloomfield

Heartland Health Care Center--Georgian Bloomfield
Heartland Health Care Center--Georgian Bloomfield 2975 N Adams Rd Bloomfield Hills, MI 48304
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
My dad entered this rehab after suffering a stroke that left the left side of his body totally dead, he couldn't even sit up, but after the good care of the employees at thi rehab and family he left there after 2 months walking with a walker. We have to always keep in mind that NO BODY can take care of of the patient better than his or her on family, but the employees at Heart land Georgian work very hard, some of them treat the patient like family, but there will be slackers where ever we go and that's the only reason why I gave it 4 stars. The physical, occupational and speech therapists are excellent.
by Dahlia Rabban xxx.xxx.22.132
July 12, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.172.118
October 15, 2014
Would you recommend this senior care facility to others?
Yes
by Anonymous xxx.xxx.202.118
August 13, 2014
Was this senior care facility's staff friendly?
Not one bit
Was this senior care facility easy to locate?
Only with clear directions
Would you recommend this senior care facility to others?
Absolutely Not
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
Did you feel that your visit with the provider was time well spent?
No
by Samantha/ Grandaughter xxx.xxx.217.165
July 03, 2014
Would you recommend this nursing home to others?
No
by Anonymous xxx.xxx.68.177
February 22, 2014
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.24.199
December 31, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Would you refer this provider to a family or friend?
Yes
Did this provider use excessive foul language?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.41.120
December 02, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by terrible experience xxx.xxx.68.249
October 17, 2013
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.32.40
October 22, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Irene xxx.xxx.74.108
June 07, 2012
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