Heartland Health Care Center--Grand Rapids

Heartland Health Care Center--Grand Rapids
Heartland Health Care Center--Grand Rapids 2320 E Beltline SE Grand Rapids, MI 49546
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Recommended
4 star average for Recommended
Value
2 star average for Value
Excellent facility, comfortable, personable. Full service, physical andovvupation therapy.
by Susan hollo xxx.xxx.248.226
August 27, 2017
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Did you feel safe in this provider's care?
No, I was scared
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider offer flexible appointment times?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
by Joe xxx.xxx.179.141
January 17, 2013
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I was somewhat uneasy during my appointment. I was never able to fully relax. My appointments don't usually get canceled here, but it's not unheard of either. I never know, it's usually a 50-50 chance. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by 7thwonder
February 11, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
June 15, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Would you recommend this provider to others?
Yes
by Anonymous
May 05, 2011
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