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Heartland of Portsmouth

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Heartland of Portsmouth
Heartland of Portsmouth
(4 Reviews)
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20 Easter Dr Portsmouth, OH 45662
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Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Expertise
4 star average for Expertise
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Would you recommend this senior care facility to others?
Absolutely Not
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility's staff friendly?
Not one bit
by Anonymous xxx.xxx.16.175
November 19, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
December 16, 2011
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous
September 08, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by doug avery
April 28, 2011
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Map and Directions
20 Easter Dr, Portsmouth, OH 45662