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Hellenic Nursing Home for the Aged

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Hellenic Nursing Home for the Aged
Hellenic Nursing Home for the Aged
(12 Reviews)
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601 Sherman St Canton, MA 02021
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Horrible place. It is hard to know where start with the awful things I have witnessed. Kindness, compassion, caring and adequate treatment, especially for dementia patients is severely lacking. I have heard nurses screaming, swearing and threatening elderly dementia patients. A direct quote from of of the Nurses, "You had better stop that screaming or I will give you something to scream about. I have that power." Another quote: "I wish we could give out Hadol and Ativan at our discretion, without having to follow all these rules." When i took out my phone one time to possibly get evidence of the mistreatment, I was told by the Unit Nurse in charge, "You had better not be recording with that thing or else I will smack it right out of your hands and confiscate it." My loved one had several falls in this facility because the Nurse that was supposed to be watching as they used the bathroom was too busy on their cell phone. One fall knocked my loved one temporarily unconscious and they refused to call an ambulance. I have seen wheelchair bound patients be ignored when they said they had to go to the bathroom. After waiting over an hour and finally having an accident, the Nurse then called the patient a "disgusting pig" for wetting themself. This facility has gone thru 3 Social Services Directors in 3 years. When you ask a simple question regarding laws and regulations, Social Services is clueless. They continually do not follow the law. I have had Nurses on numerous occasions refuse to give me their full name. I had one tell me, "as far as your loved one is concerned, I am God"!!! The food is terrible. There is very little in the way of activities. My loved one was virtually ignored. The nursing staff is rude, arrogant and uncaring. This place should be investigated by the state for their numerous violations. i have tried reporting violations yet to date no action has been taken. If you want your loved one to be neglected, mistreated, and emotionally berated, this is the facility for you. If you want your loved one to receive compassionate and adequate care, find another facility!
by KitKat xxx.xxx.202.110
May 31, 2019
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.102.241
November 10, 2014
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.93.122
September 05, 2014
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility clean?
Yes everything was neat and sterile
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Would you recommend this senior care facility to others?
I Already Have
by Anonymous xxx.xxx.204.212
August 02, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility use excessive foul language?
No
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Ethelynne Goransson xxx.xxx.226.100
May 06, 2014
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by doer46 xxx.xxx.50.133
January 17, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.168.4
August 30, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.3.85
August 21, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.248.29
May 08, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
February 22, 2012
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Map and Directions
601 Sherman St, Canton, MA 02021