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Henry Clay Villa

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Henry Clay Villa
Henry Clay Villa
(10 Reviews)
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5253 National Pike Markleysburg, PA 15459
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
Not if my life depended on it
by Anonymous xxx.xxx.242.186
July 26, 2016
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.159.114
July 22, 2014
My mother was there over 2 years. The staff were wonderful to her and my father who was there to make sure mom was cared for properly. The management though is terrible and billed dad more than half of their assets which should not have been. Added unexplained amounts were on most monthly statements. I would never recommend this facility just because of the management.
by unknown xxx.xxx.248.243
July 18, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.87.87
April 21, 2013
My wife is in HCV, and I agree with Lou Quaresimo that something is going on. On November 7, 2012, my wife had a fall where she broke her ankle and a week later required surgury. On December 15, 2012, I went to visit my wife only to be informed at this time she was in a local hospital with a possible stroke. {she was taken the day before but I was not informed) On January 7 and February 1, 2013, she was invoved in 2 other falls that the last one required medical treatment. I also have noticed my wife drugged up on numerous ocassions where she had difficulty to function normally, frequently around the periods of falling.
by Joe xxx.xxx.28.51
February 03, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.145.57
October 24, 2012
There is something going on at this place. My wife is there now. She went there directly after spending time in the hospital. When she was at the hospital she was very alert. After she got to Henry Clay she became very lethargic, confused and sleepy. That's all she does is sleep all day. She is supposed to be getting physical therapy but that's not happening. I do not recommend this place to anyone. Oh and they don't even have central air conditioning. Better bring your own fan!
by Lou Quaresimo xxx.xxx.135.11
September 12, 2012
Their staff was friendly enough. I felt worse when I left. The office was very easy to locate. I didn't have any trouble finding it at all. My grandmother (bernice shazer) was admitted August, 2011. We visited her nearly every week. On December 24, 2011, I spilled my coffee (for I am disabled) and could not find my wallet. It was returned to me on December 25, 2011 with everything intact except the $75 I had in my wallet. I reported it right away and was told the state was informed. I have not received my money back yet. I would like my money back.
by Susan Weimer xxx.xxx.39.139
May 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by christine b. xxx.xxx.60.64
February 08, 2012
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
March 19, 2011
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Map and Directions
5253 National Pike, Markleysburg, PA 15459