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Heritage Hall Home

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Heritage Hall Care Ctr

Lawrenceburg, KY
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Heritage Hall Home
Heritage Hall Home
(6 Reviews)
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331 S Main St Lawrenceburg, KY 40342
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Some of the staff is very caring, others act put out if you request anything out of the ordinary check-ins and medications. Resident is often ignored when she requests to go to the restroom-- thankful for adult diapers.
by Niece xxx.xxx.55.162
December 18, 2015
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this senior care facility's staff friendly?
Yes
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Are you going to visit this senior care facility again?
Sure
by Anonymous xxx.xxx.152.252
October 16, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous xxx.xxx.57.221
October 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.14.24
June 05, 2012
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
by Anonymous
October 13, 2011
Was the waiting area spacious?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
April 04, 2011
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Map and Directions
331 S Main St, Lawrenceburg, KY 40342