They never left me for an extended period of time and I never felt ignored. They definitely don't have a good professional reputation within my community. Everyone knows they're not trustworthy at all. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. I had to look for a long time before I finally found their qualifications. They need to make them more obvious.