Nursing Home Facilities in Ville Platte, LA
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Heritage Manor

Heritage Manor
Heritage Manor 220 S Thompson St Ville Platte, LA 70586
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Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
4.5 star average for Recommended

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The facility is old and run down. It could be kept a lot cleaner , but lacks supervision of all staff members . The staff is unmotivated and dont display much empathy for patients .Staff displays unprofessionalism in all areas.
Patients personal supplies are often stolen by staff; especially during night shift ! Again no supervision and no accountability . Administers need to be seen and present in all areas of the facility . More professionalism and accountability needed . Staff needs training in all areas.
by concerned xxx.xxx.14.117
August 21, 2016

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The facility is very old but they work hard to keep it as clean as possible. The Administrator and his front office staff answered our questions and are very caring. They understood how difficult our situation was made us feel comfortable. The nurses and nurses aides work hard really try to make sure everything is taken care of. Always plenty of activities going on. Thats very important
by family member xxx.xxx.55.82
November 16, 2013

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Are you going to visit this provider again?
Sure
Was this provider late to your appointments?
No, they were on time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous xxx.xxx.119.106
November 14, 2013

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Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did they follow up with you after your appointment?
No, but they said they were going to!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Alias xxx.xxx.241.146
October 28, 2013
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Nursing Home Facilities in Ville Platte, LA
Compare costs, photos, & reviews of available service options in Ville Platte
We value your privacy. By clicking "Learn More", you agree to the terms and conditions of our privacy policy. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.
Questions? Call one of our ADVISORS.
(888) 343-3110