Directory > Providers > Senior Care > Nursing Home > IA > Cedar Rapids > Heritage Specialty Care > Reviews

Heritage Specialty Care

Nearby

Nursing Homes

Higley Mansion Care Center

Cedar Rapids, IA

Living Centers East and West

Cedar Rapids, IA

Living Center West

Cedar Rapids, IA

Northbrook Manor Care Center

Cedar Rapids, IA
Get Featured on Wellness.com > Learn More
Heritage Specialty Care
Heritage Specialty Care
(12 Reviews)
> Get Phone Number & Directions
200 Clive Dr SW Cedar Rapids, IA 52404
Add a Review

Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
by katt xxx.xxx.83.21
July 09, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Was this senior care facility's staff friendly?
Yes
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Was this senior care facility easy to locate?
Only with clear directions
by Anonymous xxx.xxx.158.226
June 03, 2014
Did this provider answer all of your questions?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.251.103
January 29, 2014
Not impressed wth the staff..... my dad needs repairs to his wheelchair and they haven't submitted the proper information to medicaid ..... medicaid has been requesting this information for months.... i don't get why they don't have his paperwork in order and no one can tell me anything. Ridlicious and moving him as soon as i can!
by x xxx.xxx.151.241
November 12, 2013
My Grandmother has to wait and wait for assistance to use the restroom. I have a very difficult time finding staff to assist me/my Grandma when there visiting and she needs something. There are some very wonderful staff but they are few and far between. Communication between shifts/staff is terrible!! We feel like we have to be there all of the time to ensure my Grandma get the things she needs when she needs it.
I have also had several experiences with residents being aggressive towards other residents and visitors where it took several minutes for staff to come around and for safety reasons I felt like I had to intervene. It seems like they are always understaffed and over worked. For the sake of the people who live there I hope they make some changes to create a more quality experience.
Very disappointed...
by anonymous xxx.xxx.22.196
July 29, 2013
Does this provider use current and safe equipment?
Fairly current
Would you recommend this nursing home to others?
If I Had To
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's staff friendly?
Friendly Enough
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.1.84
February 28, 2013
Worst place you could put your loved ones.
by missingmymom xxx.xxx.7.223
November 17, 2012
Did you experience unnecessary pain during your visit?
No
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was this provider's office too loud?
No, it wasn't too loud
Was this provider's office too cold?
No, it was fine
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.247.13
October 13, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.215.59
July 13, 2012
Horrible place
by Suzanne Schulte xxx.xxx.215.59
April 24, 2012
Add a Review
Map and Directions
200 Clive Dr SW, Cedar Rapids, IA 52404