Directory > Providers > Senior Care > Nursing Home > TX > Corsicana > Heritage Oaks West > Reviews

Heritage Oaks West

Nearby

Nursing Homes

Corsicana Nursing Home

Corsicana, TX

Country Meadows Nursing

Corsicana, TX

Healthcare & Rehabilitation of Corsicana

Corsicana, TX

Mel-Haven Convalescent Home

Corsicana, TX
Get Featured on Wellness.com > Learn More
Heritage Oaks West
Heritage Oaks West
(11 Reviews)
> Get Phone Number & Directions
3300 W 2nd Ave Corsicana, TX 75110
Add a Review

Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Worst place ever. The administrator is a complete idiot. Does not know what he's doing. Can't keep good workers on staff. Most CNA's are lazy and smoke where they are not suppose to. The cleanliness is horrible. Food is nasty and never enough for all. Dishes are dirty. Most kitchen people can't speak or understand English. Patients are miss treated and yelled at a lot.
by Astisyaya xxx.xxx.60.7
June 29, 2016
Would you recommend this nursing home to others?
Yes
Does this provider welcome questions?
Yes
Does the provider's staff treat you well?
Yes
Is this business handicap-accessible?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Yes
by Anonymous xxx.xxx.7.39
March 21, 2014
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.225.196
March 01, 2014
Was this provider's staff friendly?
Not Really
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
by Anonymous xxx.xxx.255.32
September 08, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous xxx.xxx.18.204
May 11, 2013
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Are you going to visit this provider again?
Not if my life depended on it
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
July 14, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Was this provider's office clean?
It was satisfactory
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Was this provider's office too cold?
No, it was fine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
June 27, 2011
Was it easy to make an appointment with this provider?
Yes
Are you going to visit this provider again?
Sure
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
May 09, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
April 15, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Emily Prichet
March 27, 2011
Add a Review
Map and Directions
3300 W 2nd Ave, Corsicana, TX 75110