Heritage Park of Savannah

Heritage Park of Savannah
Heritage Park of Savannah 12825 White Bluff Rd Savannah, GA 31419
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
by anonymous xxx.xxx.11.52
July 28, 2014
Would you recommend this nursing home to others?
No
Does this provider use current and safe equipment?
Fairly current
Was this provider's office too loud?
Yes, they need to move to a quieter location
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.45.86
August 31, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider answer all of your questions?
No, I left confused and frustrated
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Margaret Weaver xxx.xxx.161.6
February 04, 2013
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. As a patient they stole from me twice, then when I called the police, management told me I had no right to do that. Food it terrible.
by Mama xxx.xxx.180.59
July 19, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
January 04, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 08, 2011
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