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Highland Manor Healthcare

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Highland Manor Healthcare
Highland Manor Healthcare
(8 Reviews)
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2926 N Capital Ave Indianapolis, IN 46202
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
2 star average for Environment
Expertise
1 star average for Expertise
Staff
1 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Did this provider seem irritated to be working with you?
No, they were polite
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Does this provider remember you by name?
Sometimes, but not always
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.53.164
September 13, 2013
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.4.214
May 14, 2013
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous xxx.xxx.89.237
February 15, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.112.11
October 04, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
October 11, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous
August 31, 2011
they were awful to my mother they wouldnt give her any pain medicine and she just had brain surgery they dropped her out of her bed and told her she had to get up on her owning knowing that her left side is paralyzed she was covered in bruises so when we removed her they wouldnt even give her her medications that she herself paid for!!! this place is awful and they wouldnt even help her on her bed pan would not recommend this place to anyone not even my worst enemy
by disappointed
June 07, 2011
Their office was kind of gross. I was scared I was going to catch something from being in the office. There was no waiting room, lobby, or area outside of the urine a feces fill hallways. I would never visit them again. I was very disappointed. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me.
by iLL
February 28, 2011
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Map and Directions
2926 N Capital Ave, Indianapolis, IN 46202