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Highlands of Fort Thomas Healthcare Center & Rehabilitation

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Fort Thomas, KY

Highlands of Fort Thomas

Fort Thomas, KY
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Highlands of Fort Thomas Healthcare Center & Rehabilitation
Highlands of Fort Thomas Healthcare Center & Rehabilitation
(3 Reviews)
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960 Highland Ave Fort Thomas, KY 41075
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Environment
4 star average for Environment
Expertise
1 star average for Expertise
Value
1 star average for Value
My mom was a patient for a few hours starting in the afternoon. At 5:45 AM the next morning she had a stroke and was taken by ambulance to St. Elizabeth.

They never called to let me know.

The hospital called me at 10:20 AM, almost 5 hours later. They said someone "tried" to contact me, so I checked for missed calls at home, work and on my cell. No calls from them.

They did make sure her Medicare was charged for a full day.

Needless to say, I will never recommend this facility. I am going to contact Medicare and let them know what happened and see if we can dispute the one-day charge.
by Aileen Rivera Okura xxx.xxx.180.226
November 20, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.67.117
August 02, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
February 13, 2012
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Map and Directions
960 Highland Ave, Fort Thomas, KY 41075