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Hillcrest North

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Hillcrest North
Hillcrest North
(10 Reviews)
> Get Phone Number & Directions
5321 Tazewell Pike Knoxville, TN 37918
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.48.142
May 10, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's office clean?
It was satisfactory
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.185.236
October 04, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.25.111
July 26, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.32.108
May 10, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this nursing home answer all of your questions?
Yes
by Anonymous
October 31, 2011
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous
August 19, 2011
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous
June 01, 2011
They listened to me, but rarely act in a timely manner on concerns. I would not recommend them to people I know or anyone who ask my opinion. I Sometimes, I have to persuade them that I have an important concern(s) that needs their attention. There have been times that they've paid attention to my concerns, but not many. Let medical issues slide until the resident has a serious problem. Fail to adhere to state protocols for turning bed ridden resident. Have to request attention to problems that should be obvious to trained personnel. Someone from the family is at this place on a daily basis. I would hate to see what the treatment would be if we didn't go daily.
by conerned
May 28, 2011
Would you recommend this provider to others?
I Already Have
by Anonymous
April 04, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
March 23, 2011
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Map and Directions
5321 Tazewell Pike, Knoxville, TN 37918