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IHS at Julia Ribaudo

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IHS at Julia Ribaudo
IHS at Julia Ribaudo
(11 Reviews)
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Golf Park Dr Lake Ariel, PA 18436
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Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
1.5 star average for Staff
Recommended
1.5 star average for Recommended
Value
1 star average for Value
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.181.79
January 01, 2014
The restrooms there weren't that clean, but they weren't out-of-control disgusting. As a healthcare worker having to pick up or return residents for various medical appts., I found resident care to be very poor there. Residents who didn't regularly have visitors were the ones most ignored as far as their personal hygiene and care. Many went for days in the same clothing, (you could tell they were left sleeping in them) and they hadn't been changed. Many were not given proper morning care (washed, hair combed, shaved, etc ), and it wasn't just my opinion....it was very obvious and noted by several of my co-workers. The place usually had the smell of urnine.....mostly because residents weren't changed often enough when they were incontinent. One resident we had to take for an appt. I needed to help the nurse get the resident's slacks off so the doctor could check the resident's legs, etc....I was totally disgusted, as was the nurse, to see the diaper he had on was yellow with dried on urine! The place is dingy looking....hasn't had a fresh coat of pain in the halls or rooms in a long time, and the colors are morbid! Dark and drab...and worn, scraped and dirty in many spots. Rooms are too over crowded with wheel chairs, walkers, etc...so trying to get residents in and out of bed onto a stretcher was always an "adventure" to say the least! Actually, as disorganized and crowded as the rooms are.....I often wondered how quickly staff could actually be able to get residents out in case of emergency like a fire or some other hazard! Many time we would arrive to pick up a residentt and while waiting for them to get the resident ready....we'd observe other residents sitting in the halls, etc.....slumped over in their wheelchairs...almost to the point of falling out. Several times we'd bring it to a nurse's attention and if they could find a nursing assistant, they would have the resident re-positioned. Several times we did it ourselves to prevent the resident from falling out of the chair. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I would never, ever place a loved one....or anyone there for care by any stretch of the imagination and....I've already threatened my husband if I ever needed to be in a nursing home setting and he sent me there.....I would come back and haunt him the rest of his life. The place is a hell-hole. A few, very few of the nursing staff seem to genuinely care about the residents but.....on the whole, I would say the majority don't and just put in their lazy time to collect a check. Very disorganized at the nurse's stations...I could go on, but.....need I say more?
by Annonymous xxx.xxx.101.86
December 10, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.129.187
September 10, 2013
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Me xxx.xxx.208.146
March 20, 2013
some of the staff were great but overall they are not capable to handle trac care and please if you send a loved one there make sure you watch everything if they tell you they need treatments rightaway make sure you verbaly tell the staff all who you talk to they are to start treatments within the week.
by sandy mcdevitt xxx.xxx.221.137
March 17, 2013
Was this provider's office clean?
No, I didn't feel comfortable at all
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider's staff friendly?
Not Really
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.43.192
February 01, 2013
Does this provider treat their staff well?
No, the staff was very mistreated
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
by Anonymous xxx.xxx.42.153
November 14, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
I got lost, but eventually found it
by jessica xxx.xxx.174.165
August 10, 2012




I would love to pick out just one or two people who made my family member a most wonderful stay.But cannot, It truly was a team effort to make his stay wonderful, comfortable an helped him so so much.....The Staff gets a 5 star Rating from me...What a wonderful place...Even tho it Old, could use some updating the people, an staff make you so welcomed.....Kudio's to you all..







They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by bishey9
November 04, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 26, 2011
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Map and Directions
Golf Park Dr, Lake Ariel, PA 18436