Lake Med Nursing & Rehabilitation Center

Lake Med Nursing & Rehabilitation Center
Lake Med Nursing & Rehabilitation Center 70 Normandy Dr Painesville, OH 44077
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
I would never send anyone ehre I cared about. It took hours for them to answer a nurse call, they called the alzheimers patients crazies, told one she ws bothering them, did not help with therapy at all.

by abbie xxx.xxx.205.234
January 15, 2019
This is my mothers 4 time there and I would not choose a different place to place her, The rehab department is very professional and helpful. The aides who take care of her a top notch and really care for her needs.
by Karen xxx.xxx.198.102
August 15, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider late to your appointments?
No, they were on time
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.127.33
November 06, 2012
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 10, 2012
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I got a few answers here and there to my questions, but it was scattered and confusing. I left wishing I had gotten more information. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid. I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Angela
January 09, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider prominently display their diplomas or business license?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to relax during your appointment?
Yes, I was completely at ease
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
December 09, 2011
Did this provider listen to your input and concerns?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 22, 2011
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