Lakeside Rehabilitation & Care Center

Lakeside Rehabilitation & Care Center
Lakeside Rehabilitation & Care Center 4306 24th St Lubbock, TX 79410
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
The worst place ever. Served food with mold on tray. Keila worst Admin ever. Please do not take your love ones here.
by Concerned xxx.xxx.117.0
February 20, 2020
It is more a nursing home than a rehab facility. The whole place was filthy, they play "fast and loose with medications, including pain meds, which are given out at the convenience of the staff rather than as ordered for the patient. They dropped me during the first few days of my stay causing sprains in both ankles, and setting back my rehab two weeks. Although each patient is assigned a doctor at the facility to oversee the patient's care, I never once laid eyes on "my"doctor or his nurse practitioner the entirety of my stay. Worst choice I've ever made in health care was choosing Lakeside for rehab.
by Former patient xxx.xxx.69.218
May 25, 2016
My mom has had two separate rehab stays here, and we've been very pleased overall. I think they are sometimes a bit short-staffed, but the staff do care about patients' comfort and security. Facility was renovated a couple of years ago and is quite pleasant.
by A daughter xxx.xxx.13.5
October 14, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
Was this senior care facility clean?
It was satisfactory
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Does this provider welcome questions?
Yes
by Anonymous xxx.xxx.140.97
September 04, 2014
Would you recommend this senior care facility to others?
Yes
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did this senior care facility prominently display their credentials or business license?
Yes
by Anonymous xxx.xxx.45.105
June 24, 2014
Was the provider's staff helpful and knowledgeable?
Yes
Would you recommend this nursing home to others?
Yes
Does this provider use current and safe equipment?
Yes
Were the restrooms well-stocked at this provider's office?
Yes
Did you feel that your waiting time was acceptable?
Mostly
by Anonymous xxx.xxx.40.56
March 03, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.125.79
January 09, 2014
by Anonymous xxx.xxx.49.136
February 27, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.72.17
July 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.14.173
July 06, 2012
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