Lancaster Rehabilitation Center

Lancaster Rehabilitation Center
Lancaster Rehabilitation Center 1001 South St Lincoln, NE 68502
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.164.79
July 11, 2014
Was this senior care facility's staff friendly?
Yes
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was this senior care facility clean?
Yes everything was neat and sterile
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.46.10
June 19, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.177.83
January 27, 2014
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by h xxx.xxx.13.126
December 17, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Would you recommend this nursing home to others?
I Already Have
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Tiffany xxx.xxx.62.158
October 02, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.6.137
June 18, 2013
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider have helpful information available online?
No, just a basic listings page
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
by Anonymous xxx.xxx.62.121
April 20, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous xxx.xxx.17.184
April 03, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.62.84
January 08, 2013
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
by Anonymous xxx.xxx.130.229
December 17, 2012
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