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Las Palomas Nursing & Rehabilitation Center

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Las Palomas Nursing & Rehabilitation Center
Las Palomas Nursing & Rehabilitation Center
(15 Reviews)
> Get Phone Number & Directions
8100 Palomas Ave NE Albuquerque, NM 87109
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Consumer Feedback

(15 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Very concerned about this place, feel like it is going downhill. Rehab has been closed forever as they lost their license for that side. Very little staff, food is really lousy. Parent has been visited in night at least 3 times in the last 6 weeks by alzheimers patients, this place does not have enough staff to watch for alzheimer's patients. My parent was very freightened, and could not get them out of the room. How long is it going to take to get rehab back up and running and rehire staff. I bet long term care will be closed before that happens. No one seems to care anymore.
by unhapppy xxx.xxx.204.189
December 29, 2015
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Was this senior care facility clean?
It could have used some cleaning
by angarcia201527 xxx.xxx.6.28
December 15, 2015
Was this senior care facility's staff friendly?
Not one bit
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Are you going to visit this senior care facility again?
Only if I couldn't find a better substitute
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did this senior care facility prominently display their credentials or business license?
Yes
by concerned family xxx.xxx.206.162
September 28, 2015
My Mom is currently a resident in the rehab part. disappointed in some of the care she is receiving. Having to wait 30 minutes for someone to come to her after the call button was pushed on more than one occasion.. Staff not knowing how to deal with her drains and the protocol the Dr had sent. Having to request a shower for her because they never came in to give her one after 4 days. Staff was kind for the most part,
by R xxx.xxx.103.163
September 15, 2014
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did this senior care facility prominently display their credentials or business license?
Yes
Would you recommend this senior care facility to others?
If I Had To
by MDuncan xxx.xxx.67.11
June 11, 2014
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.49.131
July 05, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.78.138
May 03, 2013
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Were you able to relax during your appointment?
No, I was on edge
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by refused xxx.xxx.43.200
December 29, 2012
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous
February 27, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
October 05, 2011
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Map and Directions
8100 Palomas Ave NE, Albuquerque, NM 87109