Laurel Baye Health Care of Greenville

Laurel Baye Health Care of Greenville
Laurel Baye Health Care of Greenville 661 Rutherford Rd Greenville, SC 29609
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Consumer Feedback

(28 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
i was a patient there last year not once but twice the cnas treated me very well and the therapist helped me without them i would never been able to get to the point im at now i would recomend them only thing was the food needed lots of improvements.
by rita smith xxx.xxx.207.104
May 26, 2017
My brother came to this facility from another one that was horrific in their care.
From the minute we walked into the place I knew it was going to be a different experience. We were greeted by Zach, the head of it all, and other workers that would be in charge of my brother's care.
They all went above board to be sure he was well cared for and happy and that is because they cared! I would see Zach roaming the halls, talking to every patient he encountered, making sure they were doing ok. Certainly a compassionate man.

The therapy department was, without a doubt, the BEST!
They had him up and about in no time.

The only complaint I had was that the food was so good that he gained a few pounds. Lol

They were awesome!!!!
by jude xxx.xxx.78.28
October 19, 2016
My Grandparents are in this facility and they take exceptional care of both of them! The staff is very friendly and they cater to them extremely well!
by R. Hughes xxx.xxx.133.118
July 08, 2015
Mom and Dad are here could not ask for them to be treated any better people who work here are great
by G R Hughes xxx.xxx.137.99
July 08, 2015
Nice place, I wish they would fix their phone system. For two weeks now every phone number I call has hissing and continual cracking. I can't even talk to my mom on the phone in her room due to this the noise on the phone line. I have mentioned this to several employees each time I have tried to call.
by noname xxx.xxx.194.61
March 08, 2015
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
by Anonymous xxx.xxx.70.242
August 25, 2014
Was the noise level reasonable in this provider's office?
Peaceful
Was the provider's staff helpful and knowledgeable?
Yes
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this nursing home to others?
Yes
Was the music playing while you waited or during your visit pleasant to you?
Yes
by Anonymous xxx.xxx.5.65
March 18, 2014
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by Hindel Garrison xxx.xxx.253.236
December 27, 2013
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. This provider has helpful information available online, which is really convenient. They have a good website and online presence. They have really good customer service here. I eventually found a spot after cruising around a little bit. I wish they had more convenient parking available. They were very qualified and friendly.
by Anonymous xxx.xxx.1.246
May 15, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider promptly return your phone calls?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.150.162
April 22, 2013
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