Ledgecrest Health Care Center

Ledgecrest Health Care Center
Ledgecrest Health Care Center 154 Kensington Rd Kensington, CT 06037
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did this senior care facility use current and safe equipment?
Yes, the equipment is very advanced!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by daughter of past resident xxx.xxx.192.196
May 29, 2014
poorly trained, uncaring staff.. stay away from this place..
by g6 xxx.xxx.108.76
October 07, 2013
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider's staff friendly?
Yes, they went above and beyond
by My Dad's Daughter xxx.xxx.133.18
August 26, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.156.219
September 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.187.182
March 30, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
February 22, 2012
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They were very polite and helpful and made sure that I had everything I needed. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by desiree
June 01, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
May 10, 2011
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