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Leewood Health Care Center

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Leewood Health Care Center
Leewood Health Care Center
(15 Reviews)
> Get Phone Number & Directions
7120 Braddock Rd Annandale, VA 22003
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
My family was referred by one of Leewood's representatives. This gentleman's presentation was encouraging. Upon arriving, the front desk staff was helpful. The intake person has a delightful personality, however, as my mother approached her room, things went downhill. While in the room. I noticed the phone was out of reach. My mother wanted to get out of the wheelchair into bed, but had no gown. I had to ask twice as it seemed I was annoying them. When leaving, I approached the staff's work station to ask the phone number to the room, visiting times, etc., but the young lady jumped up, grabbed her things and asked another staff member to help me.. This was actually the third time I was referred to someone else for assistance.

I just spoke with my mother this AM. When I asked about her experience through the night, she said they woke her up late last night to weigh her?? This was most likely done because it wasn't completed during admission. My Mothers' words " I want to get out of here! " One good thing came from this one night stay. It forced my mother's determination to gain strength to leave.

I'm sure they're good people. I believe they could use refresher courses or workshops to reiterate the importance of maintaining focus while working in this type of environment. Maybe for some, it's just a job..

At this point, I wouldn't refer anyone to this facility.
by Tony xxx.xxx.60.12
August 01, 2014
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.145.157
June 05, 2014
My mother was treated terribly. Very neglected, and she's elderly and immobile. She spent hours on end in bed, and her depression increased. Food was most unappealing. Phone too far from her bed for her to reach. When we tried to get her transferred to a better place, the doctor was slow and unresponsive. He returned none of my calls. The nurses are entirely clueless and cannot communicate well. 'I don't know' was the answer I received to most of my questions. upper management is good but they seem overworked and underpaid.. I'm absolutely positive that I would have gotten better service anywhere else. The pt guy bill was very kind and enthusiastic, but he only had orders to work with my mother once a day five days a week. That wasn't enough pt to get her strength back. Especially when she could only do ten min work before she tired out and got sent back to bed. Their equipment was just average.
by Whitjohnw xxx.xxx.222.75
November 23, 2013
Was this provider's office clean?
It was satisfactory
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.193.112
October 09, 2013
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.125.2
February 26, 2013
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.249.169
January 11, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider answer all of your questions?
Some were answered
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.193.117
December 08, 2012
I am Mr. Reedy's Health Advocate and needed to take him out during the day to complete some business. The staff had him ready to go and were very understanding of the situation. Mr Reedy said he was very pleased with the medical attention he has thusfar recieved.
by Charles Ritenour xxx.xxx.66.224
June 07, 2012
The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Theresa S
January 05, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
July 05, 2011
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Map and Directions
7120 Braddock Rd, Annandale, VA 22003