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Lexington of La Grange

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Lexington of La Grange
Lexington of La Grange
(16 Reviews)
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4735 S Willow Springs Rd La Grange, IL 60525
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Consumer Feedback

(16 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Was apprehensive about the facility based on reviews however a visit showed a clean facility with good amenities. My mom came here for what we hoped would be rehab in Spring 2017. She deteriorated though (not due to Lexington staff efforts) and died after two weeks though. She had spouse or other family present 24/7 during her stay so we had a very good opportunity to judge care quality.
Staff were generally compassionate (with few exceptions) but overworked. Nurses were pretty good (Ryan quietly competent) but doctors/PA's not present enough. Many of the nurses aides could use more training and communication across shifts had some clear gaps. The therapists (physical, occupational, speech) who came by to help my Mom were uniformly excellent - skilled and caring, Special shout out to Kelly who joined in the last week who came back to check on us even when she'd already helped for an hour earlier in the day.
We hope never to be back, but if I needed care for a relative we would return. Had a two person room the first week and Mom's room mate roommate was quite vocal that Lexington was far superior to other facilities she had stayed at.
by George xxx.xxx.28.221
July 12, 2017
My sister is in Lexington of Lagrange. I can't call her or talk to her because they won't provide her with a working phone. She has no local family and is terminal. It can't be good for her to be isolated from her
family at this time but no one on the staff will even check her phone. Most of the time no one answers if you call the front desk. I think this is one of those places that's terribly understaffed and most of the money goes to the family that owns it not for the patients welfare.
by Virgie Willis xxx.xxx.236.26
April 14, 2017
This place is toxic. My 2nd review and this one tops the first. This time my elderly friend went in. She had surgery just days before going into Lexington. At Lexington, they jerked her so hard that she was in excruciating pain. So we asked that she be given additional meds until the pain subsided. They had her on so many meds that she was hallucinating. We demanded she be taken off the meds. Then she had to go back to the hospital because Lexington's care set her so far back. The hospital nursing staff said she had indentations from her bed pan. Lexington had her bed pan under her the whole time. She was extremely dehydrated on top of it. The doctor at Lexington told family that they should DNR her and look at the bigger picture--ARE YOU KIDDING ME--what doctor says that? The hospital social services is reporting Lexington.
Their doors should be closed!!!
by Judi xxx.xxx.12.176
February 12, 2016
Lexington of Lagrange is terrible. They pretend they care but they don't. The therapist say they want to help you walk but it's a lie, all this place cares about is taking your money than kicking you out the door. The social workers are terrible, they don't do there jobs at all. We thought we were making the right choice sending our brother there. Two months and therapy did nothing for him. Don't take your loved one there find a better place.
by Concerned xxx.xxx.238.38
December 28, 2015
If your doctor is steering you to this hell hole, fire the doctor and run the other way. So bad, so thoughtless and so useless. I wouldnt put a dog in this place. I will say the therapists are good, but if you are sick, incontinent or need hands on care go somewhere else. They just dont care and dont have enough people.
by Anonymous xxx.xxx.135.121
June 04, 2015
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.217.76
October 19, 2014
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.141.104
June 17, 2014
Did this senior care facility use current and safe equipment?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility use excessive foul language?
No
Did you leave the office feeling satisfied with your visit?
Not really
by bweb xxx.xxx.123.133
May 17, 2014
Did the staff at this senior care facility use excessive foul language?
Somewhat. It was a little excessive
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.104.62
May 06, 2014
I've never seen a nursing home be so unprofessional. They obviously do not respect the patients as my grandmother was just left in a hospital gown. My grandmother was admitted to this place after coming out of the hospital. I was told I would be called when she arrived at the facility. No one ever called. I called 6 times this morning and no one seemed to know where my grandmother was. I asked if they could help facilitate her with this phone call. After being on hold forever I called back and requested to speak to the director. But alas they found her. 30 minutes after we got off the phone, a friend found her in a wheel chair lost in some hallway. She has never used a wheel chair. No one helped her order her meals. about their appearance here because they looked like slobs. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. They were a little too argumentative and angry. They didn't seem like they wanted to listen to almost anything I had to say.
by Allison Sheen xxx.xxx.158.162
January 04, 2014
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Map and Directions
4735 S Willow Springs Rd, La Grange, IL 60525