Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider use excessive foul language?
No
Does this provider remember you by name?
Sometimes, but not always