Directory > Providers > Senior Care > Nursing Home > PA > Pittsburgh > ManorCare Health Services--North Hills > Reviews

ManorCare Health Services--North Hills

Nearby

Nursing Homes

ManorCare Health Services-Shadyside

Pittsburgh, PA

MANORCARE HEALTH SERVICES-WHITEHALL BOROUGH

Pittsburgh, PA

Friendship Village of South Hills

Pittsburgh, PA

Charles M Morris Nursing & Rehabilitation Center

Pittsburgh, PA
Get Featured on Wellness.com > Learn More
ManorCare Health Services--North Hills
ManorCare Health Services--North Hills
(11 Reviews)
> Get Phone Number & Directions
1105 Perry Hwy Pittsburgh, PA 15237
Add a Review

Consumer Feedback

(11 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Where do ibegin? I was an in pt for cardiac regab. Some of the staff treated me like a child causing me to become emotional. My meds were mixed and not always available. The one male murse had a chip on his shoulder. I was told that i was there due to heart and not rehab, which wasnt trye. I refused to eat especially after getting a crao cup, silverware with water spots and that felt greasy.

When i had complained, the administrations attention focused on my health issue and not my complaint. I haf done an AMA early discharge that people tried getting me to change my mind, stating that i had a sick heart.

Whenever i would ask what the medical staff was doing for my condition, the attention was placed on my heart and my question went unanswered. I wax to say 2 wks, i had discharged myself after 3 days. When this got out, the staff brcame angry with me and i wad unable to have p.t on the day i was to leave. I was told that i needed to be out by 5pm or i would be trespassing. I haf stated my ride was comiing from a distance. I was told if they were not there by 5 that i would be put out, police would be called and that i could catch the bus.

I had gone in as a conjestive heart pt with hypertension and diabetes.
by jimmy davis xxx.xxx.1.180
May 20, 2020
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.14.178
November 03, 2014
Would you recommend this nursing home to others?
Yes
Did this provider's staff seem to respect him/her?
Mostly yes
Does this provider remember you and your circumstances at every appointment?
Sometimes
Did this nursing home answer all of your questions?
Yes
Does the provider's staff maintain a professional appearance?
Mostly yes
by Anonymous xxx.xxx.231.47
March 25, 2014
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Are you going to visit this provider again?
Not if my life depended on it
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
by Anonymous xxx.xxx.175.135
June 25, 2013
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.50.98
March 11, 2013
The place smells like rotting animals. When the EMS providers dropped my dad off in his room they disconnected his Oxygen- the nurses aide came in an hour and a half later for vitals and checked his o2 level and it was at 80 when it should be 90-100. He did not receive any of his medication until his 3rd day there.There is no TV in the room leaving my dad to lay there all day and stare at the wall. No one helped him eat, being a stroke patient with only the ability to use one arm/hand. They spend minimal time with the patients and aren't helpful at all.
by annonymous xxx.xxx.255.101
February 13, 2013
Did this provider have reasonable prices?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.38.230
December 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by mary jo xxx.xxx.14.190
September 14, 2012
They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. It was not easy to reach them in an emergency. I had to call several times before I finally reached them. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. They probably could have used some continuing education courses to get up-to-date on more current methods.
by Joyce
December 01, 2011
Did this provider listen to your input and concerns?
Yes
Does this provider give unbiased advice?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
March 20, 2011
Add a Review
Map and Directions
1105 Perry Hwy, Pittsburgh, PA 15237