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Manzano del Sol Good Samaritan Village

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Manzano del Sol Good Samaritan Village
Manzano del Sol Good Samaritan Village
(16 Reviews)
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5201 Roma Ave NE Albuquerque, NM 87108
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
my mother lived here and all of our family members were very impressed with her choice to live here
I have been here 2 years and am very comfortable
there are at least 3 other residents who are "second generation" residents
staff is most respectful - always available -friendly and caring - many with long employment histories here
residents are very friendly - smiling faces, lots of laughter and kindness - many have been here more than 10 years
there are constant activities indoors and outdoors in our beautiful, well-tended, court yard and walking track - activities include - physical, educational, celebratory, seasonal, faith based and just for fun - all of which are well attended by residents
lunches and dinners have published menus but also use the bistro menu with 25 choices
meals for special activities are outstanding and plentiful - there have been stuffed mushrooms, chocolate mousse, cooked to order prime rib, bacon wrapped roasted asparagus, -
priority is given to residents at the on-site health care center for convalescence, rehab
included in the rent are free transportation to appointments and other events both personal as well as shopping, banking, meals off site, nature outings and local sight seeing
the pool and sauna are open everyday year-round for activities and personal use
there are apartments available to family members from out of town at an extremely low cost and meeting rooms that can be reserved at no cost by residents for non-residential groups
residents are welcomed and encouraged participate on committees who meet to express resident views on food services, library, gardening, volunteer organizations, building issues and more
our gift shop, run by volunteers, has a plethora of things a resident might need or just want - greeting cards, jewelry, needle and thread, stamps, ice cream, games and even eggs
we do not have chandeliers or lots of shiny glass, a movie theater nor an ice cream parlor - this is our home, and we have room and places for all our activities - friends and neighbors to laugh with and enjoy - games to play - places to go - and even turtle parades
come join us – you’ll love it
by s4t3f7 xxx.xxx.243.145
January 31, 2023
My mother lives here. This facility has fallen into a miserable state of disrepair. For months one of the two elevators has been out of service. The big one is not working - it is an old Otis elevator. The small one is used for everything to serve the 6-story building. Due to COVID-19 distancing restrictions, only 3 people are allowed in the working elevator at one time. It will be a big problem, and burden for the Fire Department, when a major (non-fire) emergency happens requiring rapid evacuation of the top floors.

With the recent Good Samaritan Society affiliation, Sanford Health, one of the largest health systems in the United States, brags that they deliver integrated health care, genomic medicine, senior care and services, global clinics, research and affordable insurance to people in 26 states and nine countries. They have more than $5 billion in annual revenue, yet can't fix an elevator.
by Fred R xxx.xxx.20.212
September 14, 2020
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
by Anonymous xxx.xxx.182.84
April 30, 2014
Was the office accommodating when booking an appointment?
Very good
Were you glad that you had the appointment with your provider?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Did this nursing home answer all of your questions?
Some were answered
Is this business handicap-accessible?
Yes
by Anonymous xxx.xxx.165.238
March 01, 2014
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.116.6
July 26, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.242.193
June 25, 2013
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did they follow up with you after your appointment?
No, but they said they were going to!
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous xxx.xxx.231.91
October 10, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.57.248
August 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by teresa xxx.xxx.150.218
April 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.72.87
March 19, 2012
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Map and Directions
5201 Roma Ave NE, Albuquerque, NM 87108