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Maple Farm Nursing Center

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Maple Farm Nursing Ctr

Akron, PA

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Maple Farm Nursing Center
Maple Farm Nursing Center
(10 Reviews)
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204 Oak St Akron, PA 17501
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Does this provider use current and safe equipment?
Fairly current
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous xxx.xxx.202.210
January 11, 2014
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.95.118
July 03, 2013
Does this provider treat their staff well?
Kind of, but not very well
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.64.156
April 01, 2013
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.152.28
January 27, 2013
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.152.28
January 26, 2013
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
Very short staffed with nursing assistants!
I felt that if they didn't have enough staff on, mother would not
receive the proper care she deserved.
poor staffing.
by Brenda xxx.xxx.128.114
August 19, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find.
by nancy xxx.xxx.133.74
July 03, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.142.175
June 20, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
July 28, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
July 16, 2011
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Map and Directions
204 Oak St, Akron, PA 17501