Margaret McLaughlin McCarrick Care Center Inc

Margaret McLaughlin McCarrick Care Center Inc
Margaret McLaughlin McCarrick Care Center Inc 15 Dellwood Ln Somerset, NJ 08873
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Consumer Feedback

(5 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
My family member’s care has been satisfactory. Unfortunately, my experience with the administration of Parker at McCarrick has been very unsatisfactory. McCarrick gave me incorrect information regarding the Medicaid application. McCarrick failed to bill the long term care insurance company, despite telling me that they would do so. This created a lot of extra work for me. Despite multiple requests, McCarrick failed to place me on the family notification list. I have spoken to Parker executive leadership about it, and hope the issue is now resolved.

My greatest concern is the extremely limited number of attending physicians available to care for long term care residents. At this time there is only one physician accepting patients other than the interim medical director. A new medical director is expected to start in November. Executive leadership has stated that there are no plans to bring any more physicians on board. Subsequently, I was told I am permitted to select a physician from the community, provided he/she can be credentialed by Parker. This is a burdensome task, especially since I do not know what Parker’s physician requirements are. In my opinion, family members should not be responsible for recruiting attending physicians.
by Anonymous xxx.xxx.239.57
October 17, 2016
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did this senior care facility use current and safe equipment?
Yes
by Anonymous xxx.xxx.50.211
April 29, 2014
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.202.26
May 19, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Satisfied Son xxx.xxx.29.59
April 23, 2012
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous
April 06, 2011
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