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Mariner Health at Woodwind Lakes

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Mariner Health at Woodwind Lakes
Mariner Health at Woodwind Lakes
(3 Reviews)
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7215 Windfern Rd Houston, TX 77040
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
These reviews are a load of crap. Every time I visit this place, I find my mother with alzheimer's laying in a dirty diaper with feces all over her hands and arms. It does not matter what day of the week or time of day I visit. I have to soak and clean her hands myself and cut her nails, comb or brush her hair and clean her dentures, eye glasses and such. There is never anything for her to drink with in reach, if there is a cup it is located three feet behind her so she can not reach it and there is no ice. If you ask the caretakers to come and clean her up so you can visit without throwing up from the stench, you get an attitude or they say "I'll be right back" and they never come back. She can no longer eat on her own and tries to use her hands (with feces on them) or eye glasses as utensils. I have actually vomited there due to the smell. Her room mate has so much stuff that she has taken over half of my mom's side of the room and her tv is so loud that it is extremely hard to be able to visit because you can't hear. So if you need a place for your parent or loved one, do not chose this one if you care about them at all! I am shocked every time I go and usually leave crying.
by sickofthissocallednursinghome xxx.xxx.39.224
January 08, 2015
Would you recommend this nursing home to others?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.35.214
December 08, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 22, 2011
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Map and Directions
7215 Windfern Rd, Houston, TX 77040