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Marymount Manor SNF

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Marymount Manor SNF
Marymount Manor SNF
(8 Reviews)
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313 Augustine Rd Eureka, MO 63025
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Expertise
1 star average for Expertise
Excellent.
by Susan xxx.xxx.210.23
October 17, 2014
Would you recommend this nursing home to others?
Absolutely Not
Did this provider give the impression that they cared about your concerns?
No
Did a staff member acknowledge or greet you when you entered?
No
Does this provider have a good professional reputation within your community?
No
Do you feel like this provider's office is well staffed?
No
by Anonymous xxx.xxx.206.75
March 14, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.141.162
January 11, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by karen xxx.xxx.48.188
August 27, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
December 09, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 08, 2011
I have found the staff at Marymount Manor to be warm and genuinly concerned about their patients. My Mother has been there for more than six years, both in an assisted living apartment and now in the skilled nursing area due to memory problems and more recently, a broken hip requiring the use of a walker. I am there usually three times a week and every concern I have had has been taken seriouisly and addressed at some level, from the nurses aides to the director of nursing to the in house administrator. Some staff have been there 25 years and it isn't for the big money, as this institution like many others struggles to keep fees reasonable. I have witnessed patient care on many levels and at various times during the day and evening, I have talked to the night staff who never hesitated to care or check on my Mother, including going up to her apartment to simply put the phone back on it's cradle. I have seen kindness from everyone from the receptionist to the laundry ladies, from the recreation staff to the housekeepers and the cooks and the maintenence men. It isn't just the nurses and their aides that support and care for the residents. There is ongoing upgrades and remodeling, I have always seen maintenance addresssed from the roof on down. Except late in the evening, I cannot remember an occassion when the housekeepers were not visable taking care of rooms as well as endlessly cleaning floors (I was told the halls and common areas are done twice a day). No facility of this kind is perfect, and I have seen folks struggling with physical and mental issues that could break your heart, so I give those who care for them with a smile and with compassion a well deserved "thank you". I know who does the heavy lifting, I know how hard it is sometimes to do this kind of work, and I respect those that do it well and with heart. I am sorry if the experience of others has not been that of me and my family, I can only report what I have seen and personally experienced, and I am grateful that Marymount has been such a good fit for my Mother. I have to largely credit the staff at every level who every day look out and care about her when I cannot.
by Margaret
April 25, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Were you able to relax during your appointment?
No, I was on edge
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
by Anonymous
March 12, 2011
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Map and Directions
313 Augustine Rd, Eureka, MO 63025