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Mayflower Gardens Convalescent Hospital

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Lancaster, CA

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Mayflower Gardens Convalescent Hospital
Mayflower Gardens Convalescent Hospital
(4 Reviews)
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6705 West Ave M Lancaster, CA 93536
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Consumer Feedback

(4 Reviews)
Service
1 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Recommended
2 star average for Recommended
My sister & I visited Mayflower Gardens simply to tour the facility & see what they were like as our elderly mother broke her hip & needed a skilled nursing facility (SNF) simply for short-term rehab. When we arrived, Cheryl Taylor, the Admin. Coordinator Social Services refused to give us a tour & told us to walk around the facility & then see her afterward if we had any questions. We toured the facility meet with Cheryl & mentioned we didn't see a designated therapy room. She said they conducted therapy in the patients room or in the hallway....REALLY???? She asked about our mom, her name what hospital she was in, etc. I foolishly gave Cheryl that information, but specifically told her we hadn't decided on a facility & were just getting info. She said they didn't have any available beds, she just wanted that info for their files &that they wouldn't do anything with the info. Imagine our surprise when the next day, as Mom was being discharged, we were told that Cheryl had called the hosp. & said we wanted Mom transported to Mayflower Gardens SNF ! We quickly informed the hosp. That wasn't true. The next day we went to Mayflower Gardens & calmly & professionally told Cheryl we didn't appreciate what she had done, that she had over-stepped her boundaries & her actions where very unethical. She denied giving the hosp that info. Denied telling me they had no available beds &accused me of treating her with animosity. I assured her I was not treating her with animosity, but was letting her know that she was completely out of line! Warning to anyone her "views" that facility. . .DO NOT give them any info until you are sure you want your loved one to be transported there! Actually I would stay as far away from there as possible!
by E. justice xxx.xxx.141.220
August 17, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.204.143
February 05, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 05, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 19, 2011
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Map and Directions
6705 West Ave M, Lancaster, CA 93536