McKinley Healthcare Center

McKinley Healthcare Center
McKinley Healthcare Center 3700 H St Sacramento, CA 95816
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Consumer Feedback

(9 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Would you recommend this senior care facility to others?
Absolutely Not
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility clean?
It could have used some cleaning
Was this provider thorough in discussing the risks and benefits of your treatment options?
No
by Anonymous xxx.xxx.220.71
August 26, 2014
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Did this senior care facility prominently display their credentials or business license?
Yes
by kenny g xxx.xxx.242.113
May 16, 2014
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.104.26
April 21, 2014
Did a staff member acknowledge or greet you when you entered?
Definitely
Would you recommend this nursing home to others?
I Already Have
by Anonymous xxx.xxx.77.74
March 23, 2014
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
No, it was fine
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by alicia ramirez xxx.xxx.19.43
January 30, 2014
The staff was not very friendly and polite. Long wait to get an answer, having some problem communicating with the nurse/foreigner. They definitely need a better staff.
by Josh xxx.xxx.174.153
November 22, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
November 23, 2011
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Did they follow up with you after your appointment?
No, but they said they were going to!
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
by Anonymous
September 12, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
June 06, 2011
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