McMurray Hills Manor

McMurray Hills Manor
McMurray Hills Manor 249 W McMurray Rd McMurray, PA 15317
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
The McMurray Hills manor has excellent and well qualified staff, nurses, and aids. They do a top notch job taking care of my mother at her age of 92 for the past 8 months. I would have her in no other place, but here. The staff goes overboard in there care, like brushing my mothers hair, dressing hr, taking care of all the normal functions in a dignified and respectful way. The senior management is top notch and well experienced. Physical therapy will get anyone back walking again and feeling less pain. Come in and see for yourself. If the front desk girl Sandy makes you laugh and or smile, then you know your in the right place for you loved one.
by Coal Miner's daughter xxx.xxx.239.61
July 21, 2017
Caring and Compassionate staff, Administrative staff very supportive,
Admissions Director was there to greet us, Receptionist very friendly, Business Office Manager very helpful and answered all of our financial questions.
by sunshine xxx.xxx.234.225
September 11, 2014
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider prominently display their diplomas or business license?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous xxx.xxx.159.193
January 07, 2014
Did this nursing home answer all of your questions?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.211.109
December 19, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Did this provider listen to your input and concerns?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.187.180
December 16, 2013
Was this provider's office clean?
It could have used some cleaning
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous xxx.xxx.232.53
November 03, 2013
this is one of the worst nursing homes in western pa,the building is not up to code,management is lazy and unprofessional,the administrator is a tyrant with anger issues and has been fired from other facilities for his temper,they can not keep a maintenance director because the administrator lets others who are not qualified run the dept.the nursing staff pays little attention to the residents,they had over 20 violations on their 2012 survey most in the nursing dept.i would never bring a loved one there to stay,unless the corporate office fires the management team,and brings in real pros that care about the residents and not whats for lunch,or when the next smoke break is.this place should be closed..
by bob burbank xxx.xxx.174.201
October 25, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.183.162
July 18, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider welcome questions?
Not at all. They ignored my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Was this provider's office too loud?
Yes, they need to move to a quieter location
by Anonymous xxx.xxx.232.132
April 07, 2013
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.12.115
February 01, 2013
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