Mercy St Theresa

Mercy St Theresa
Mercy St Theresa 7010 Rowan Hill Dr Cincinnati, OH 45227
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.153.16
May 26, 2013
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.232.176
January 27, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office easy to locate?
Fairly Easy
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.232.176
January 21, 2013
Did you feel safe in this provider's care?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Yes
Did this nursing home answer all of your questions?
Yes
Does this provider offer flexible appointment times?
Yes
by Barb xxx.xxx.88.173
December 31, 2012
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was this provider late to your appointments?
No, they were on time
Was this provider's office too cold?
No, it was fine
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
by Anonymous xxx.xxx.205.44
November 11, 2012
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.236.9
November 09, 2012
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
October 07, 2011
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