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Rhonda Evans, Assistant Administrator

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Rhonda Evans, Assistant Administrator
Meridian Manor
(5 Reviews)
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1110 N Main Meridian, TX 76665
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
I have family in this nursing home and I'm not a happy camper. The resident in their care (a member of my family) has been poorly cared for with respect to hygiene and feedings. There doesn't seem to be enough staff to care for these elderly folks who can't care for themselves. My loved one was wearing two pullups (diapers) which is highly against the rules!!! And on other occasions found sitting in a chair with a urine-soaked towel underneath them and the staff said they were out of clean pads. It has ruined the chair (personal property) and suggests to me that funds are not available for the needed supplies or that the staff is not adequate for the number of residents they house. Or the staff they do have is just plain LAZY!!! I suspect, it's a combination of the three because I've also seen a staff member sitting on the couch in the lobby for extended periods - playing with his phone.

Feeding assistance is not always available either and at times, residents are left unattended, in groups at the tables.

The blatant smell of urine as soon as you walk in the door, is an indication of the kind of care they are getting.

THIS IS NOT ACCEPTABLE.

I know that there are some very good workers/nurses & CNA's there. I've seen that also. But there are some that are -not so much-. The bad apples spoil it for all, it makes the good ones want to leave and makes it difficult for all.
by MrsT xxx.xxx.209.34
March 21, 2017
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.94.70
June 08, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
February 24, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
December 09, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider use excessive foul language?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 22, 2011
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Map and Directions
1110 N Main, Meridian, TX 76665