Milan Health Care Facility

Milan Health Care Facility
Milan Health Care Facility 52435 Infirmary Rd Milan, MO 63556
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Expertise
4 star average for Expertise
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility clean?
Yes everything was neat and sterile
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
Sure
Did this senior care facility prominently display their credentials or business license?
Yes
by Anonymous xxx.xxx.117.47
August 12, 2014
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous xxx.xxx.163.152
January 06, 2014
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider have helpful information available online?
Yes, but its hard to find
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider welcome questions?
Not at all. They ignored my questions
by Brother xxx.xxx.87.57
September 14, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.131.138
July 24, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.144.204
September 20, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. They not only didn't answer my questions the director was extremely rude and very controlling (from the very first impression
by veryconcerned xxx.xxx.197.75
August 26, 2012
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