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Milford Manor

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Milford Manor
Milford Manor
(9 Reviews)
69 Maple Rd West Milford, NJ 07480
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
Value
3 star average for Value
Very poor nursing staff. Uneducated and dropped the ball on several occasions. Follow up phyician orders and appointments not made or followed. Nursing staff did not understand difference between a patient being disoriented (person/place/time) vs just plain increased confusion. On call physician did not return phone calls and upon discharge medications called into pharmacy incorrectly on a Sunday when nobody could be reached to help. Social worker makes promises on what she can help you with until actual discharge when everything changes. If you are strictly in there for some help with basic care and living the aides were great, just watch out if actual medical attention is needed.
by unhappy family member xxx.xxx.190.223
March 02, 2015
Are you going to visit this senior care facility again?
Only if I couldn't find a better substitute
Was this senior care facility clean?
No, I didn't feel comfortable at all
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider take time with you at your appointment?
Not really
by Anonymous xxx.xxx.223.14
May 07, 2014
A close relative stayed approx a week for rehab and experience was far from pleasant. Meds not given unless asked on two occasions. Mix up of food trays. Name plate not on door until two days prior to end of stay. Noticed another resident who at first was being fed with assistance was left to fend for their self. Relative was told showers were twice a week but received only one during eight day stay. Staff annoyed at visiting family members. Family so glad this ordeal is over.
by Shocked by experience xxx.xxx.164.38
January 29, 2014
Was this provider's staff friendly?
Friendly Enough
Does this provider use current and safe equipment?
Fairly current
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.27.97
April 05, 2013
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.158.75
February 17, 2013
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. "WOULD NOT LET MY DOG STAY HERE.WAITED 4 DAYS TO GET AN IV FOR MY LOVED ONE.ONE STAFF MEMBER SAID TO ME THIS IS UNCALLED FOR REPORT THEM.MORE THING'S GOING ON HERE THAN MEET'S THE EYE. I HOPE THIS PLACE SHUT'S DOWN BEFORE SOME ELSE LOOSES A LOVED ONE
by JOHN xxx.xxx.233.129
August 15, 2012
Milford Manor has a wonderful Staff of Nurses, Dietary Aides, Administration, Therapist, Housekeepers and Recreation Assistants. They take extra special care of the facility, the halls are clean and odorless. The residents' rights are respected by the entire staff. I made the perfect decision sending my loved one to Milford Manor!
by nm
November 21, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
June 21, 2011
I wish they gave me good advice, but most of the time they only give me advice that would benefit them. I was never able toSPEAK TO THE DON, SHE WOULD NOT TAKE MY CALLS, AND WHEN I CAME IN PERSON, THE SECRETARY SAID SHE WAS IN A MEETING, THIS HAPPENED FOR 2 WKS, I FINALLY TOOK MY FAMILY MEMBER ELSE WHERE, BEST DECISION I EVER MADE, SHAME ON YOU MARIE. The first time I walked into their office, I immediately smelled an absolutely horrible odor. I don't think they've ever cleaned the place. It made me nauseous.
by charlene/cj
April 04, 2011
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Map and Directions
69 Maple Rd, West Milford, NJ 07480