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Miller's Merry Manor

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Miller's Merry Manor
Miller's Merry Manor
(4 Reviews)
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5909 Lute Rd Portage, IN 46368
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Consumer Feedback

(4 Reviews)
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
2.5 star average for Recommended
Staff
2.5 star average for Staff
Service
4 star average for Service
My husband is 82 yr old and deaf. He went to the hospital with a heart attac k. It was found that he had 3 arteries blocked at 90% each.Because of his condition a triple by-pass was not feaseable.After his angioplasty where 3 stents were inserted, he was put on a very strict diet, not only for his heart, but on a rectricted potassium one for his kidneys.
Friday afternoon he was admitted to Miller Merry Manor in Portage, IN. At lunch time today, (Sunday) my husband was sitting a the table waiting to be served when I came in. Every one had finished eating and he was still waiting. I asked a server the reason why. I was told they asked him he he already had eaten. He being deaf didn't comprehend, but he always asnwers "yes" to any questions. They finally brought him his lunch which consisted of : Fry chicken with mashed portato. He can't have any of these. When I mentionned it I was told that they don't have any special diets, and it the patient responsabilty to make the right choice. Being a newcomer, he didn't even get a menu so he could make a choice! He was put there so he would get helped to be in better health, not to endangered it by giving a diet not suited to his condition. The staff is made of young personnel who to my opinion, are not trained to care for older people who depend on them for their needs.
by Angered wife. xxx.xxx.173.212
May 11, 2014
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this senior care facility use excessive foul language?
No
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.26.241
May 04, 2014
Every time they left the room, the staff would immediately begin complaining about how much they disliked working there. It made me nervous, and I didn't go back. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated. I did not feel safe at all in their care. I definitely had doubts about their qualifications. I couldn't WAIT to get out of that place. Do NOT send your family there, please, for the love of God!
by Anonymous xxx.xxx.171.52
May 10, 2013
It is obvious that their office is cleaned regularly. It was fantastic. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Lon
June 23, 2011
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Map and Directions
5909 Lute Rd, Portage, IN 46368