Mira Vista Care Center

Mira Vista Care Center
Mira Vista Care Center 300 S 18th St Mount Vernon, WA 98274
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Consumer Feedback

(4 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
I went and picked up my poor husband after one day there. He was never evaluated so was stuck in the bed with no walker or wheelchair so he couldn't get out of bed. He was given a plastic bed urinal and told to use that, despite the fact that he has Parkinsons and doesn't have the coordination to use one. He told them that so someone was sent to take him to the toilet, but he of course felt guilty about asking again, He was basically ignored until I called and told then I ws coming to take him out of the place. Then they paid lots of attention to him...of course. He was there for rehabilitation after a stroke but there was little sign of that happening. I think they are a nursing home and that's it.
by Heloise xxx.xxx.250.210
August 26, 2015
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Michelle S xxx.xxx.39.60
October 05, 2013
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did you feel safe in this provider's care?
No, I was scared
by Anonymous
June 26, 2011
Does this provider remember you by name?
No, and they don't make an effort to even try
Was this provider's staff friendly?
Not Really
Did this provider prominently display their diplomas or business license?
No, I never saw one
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
May 27, 2011
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