Mission Oaks Manor

Mission Oaks Manor
Mission Oaks Manor 3030 Roosevelt Ave San Antonio, TX 78214
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.156.165
June 01, 2014
Were you able to relax during your appointment?
Yes, I was completely at ease
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.204.29
August 19, 2013
Did you experience unnecessary pain during your visit?
No
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.58.2
July 10, 2013
They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked. I am not going to refer my family and friends here. I just wasn't that impressed. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt ignored. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy.
by Anonymous xxx.xxx.120.49
May 08, 2013
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.113.118
May 17, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 04, 2012
Was this provider's office too loud?
No, it wasn't too loud
Does this provider have helpful information available online?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
August 05, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
August 05, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you refer this provider to a family or friend?
No, I wasn't impressed
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
July 24, 2011
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Was it clear that this provider takes pride in the appearance of his/her office?
No, I don't think they've ever cleaned it
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this provider friendly?
I didn't feel very welcome
by Anonymous
March 04, 2011
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