Mississippi Care Center of DeKalb LLC

Mississippi Care Center of DeKalb LLC
Mississippi Care Center of DeKalb LLC Willow Ave De Kalb, MS 39328
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Wish we had known, about this place, when our Mother needed to go to a nursing care facility.
by J Myers xxx.xxx.94.96
February 20, 2017
Facility very clean. Staff very friendly and knowledgeable, staff asked if i needed asst the minute i signed the guest book.
by Calvin xxx.xxx.47.105
October 14, 2016
cleanest nursing home ever been in & no odor like other facilities. Staff has always been top notch every time I've visited my mother.
by robert hedgpeth Jr. xxx.xxx.201.106
September 27, 2015
Does this provider take that extra step to make you feel special?
Absolutely
Was the provider's staff welcoming to you?
Yes
Would you recommend this nursing home to others?
Yes
by Anonymous xxx.xxx.14.50
March 12, 2014
Were you able to relax during your appointment?
Yes
Did they follow up with you after your appointment?
Yes.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous xxx.xxx.202.180
September 18, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider seem irritated to be working with you?
No, they were polite
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.213.1
April 23, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.11.13
January 27, 2013
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous xxx.xxx.144.194
December 20, 2012
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by walt48
March 05, 2011
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