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Montgomery Village Care & Rehabilitation

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Montgomery Village Care & Rehabilitation
Montgomery Village Care & Rehabilitation
(26 Reviews)
> Get Phone Number & Directions
19301 Watkins Mill Rd Montgomery Village, MD 20886
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Consumer Feedback

(26 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office too loud?
No, it wasn't too loud
Would you recommend this nursing home to others?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Dil Maya Ghising xxx.xxx.36.24
October 09, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.35.225
September 23, 2012
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.35.225
September 21, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
If I need to, I'll return
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.204.247
September 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.113.187
May 16, 2012
Did this provider use excessive foul language?
No
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
February 07, 2012
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous
January 29, 2012
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
January 07, 2012
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous
December 09, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 07, 2011
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Map and Directions
19301 Watkins Mill Rd, Montgomery Village, MD 20886