Directory > Providers > Senior Care > Nursing Home > NJ > Mount Laurel > Mount Laurel Nursing & Rehabilitation Center > Reviews

Mount Laurel Nursing & Rehabilitation Center

Nearby

Nursing Homes

Silver HealthCare Center

Cherry Hill, NJ

Elmwood Hills Healthcare Center

Blackwood, NJ

River’s Edge Rehabilitation and Healthcare Center

Philadelphia, PA

The Pines at Philadelphia Rehabilitation and Healthcare Center

Philadelphia, PA
Get Featured on Wellness.com > Learn More
Mount Laurel Nursing & Rehabilitation Center
Mount Laurel Nursing & Rehabilitation Center
(16 Reviews)
> Get Phone Number & Directions
3718 Church Rd Mount Laurel, NJ 08054
Add a Review

Consumer Feedback

(16 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.200.208
May 04, 2017
looks ok staff seemed nice , my mother has been there for a month , most of her clothes are missing she has someone else's teeth in her mouth. I keep buying new clothes but they keep end up missing . I have called complained to head of house keeping of the laundry staff nurses, administers and Fran the social worker, every time seems like the first time I am mentioning these problems. I just seem to keep getting the run around. every time I go see my mom she looks homeless, with non matching close that don't even be long to her. getting very frustrated, thinking of putting it in writing before filing a formal complaint again.
by cassandra badie xxx.xxx.45.39
April 29, 2015
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.143.19
January 24, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Are you going to visit this senior care facility again?
Not if my life depended on it
Was this senior care facility's staff friendly?
Not one bit
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
by Anonymous xxx.xxx.226.191
September 17, 2014
Nursing staff - exceptional

Director of Facility - doesn't understand customer service, nor does he understand what is going on in the facility. Trickle down inefficiencies beginning at this level. Lack of communication between departments.

Operator screens calls so that you cannot reach the department that you want.
by J. Risher xxx.xxx.174.223
May 13, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.210.222
February 07, 2014
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.98.78
November 09, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider show attention to detail?
Kind of, but not very much
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous xxx.xxx.57.177
September 01, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.29.75
July 04, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's staff friendly?
Not Really
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.72.105
March 22, 2013
Add a Review
Map and Directions
3718 Church Rd, Mount Laurel, NJ 08054