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NHC Health Care

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NHC Health Care
NHC Health Care
(8 Reviews)
245 North St Bristol, VA 24201
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider use excessive foul language?
No
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.137.115
April 22, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous xxx.xxx.157.16
November 15, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.125.7
July 20, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
by Anonymous
September 21, 2011
Does this provider use current and safe equipment?
Fairly current
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Were you able to relax during your appointment?
Yes
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
July 09, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider friendly?
Polite Enough
by Anonymous
March 22, 2011
When I visited this nursing home I was sad to see the care the person I visited was getting. Her teeth hadn't been cleaned in several days from the way her dentures looked. Her skin was extremely dry from not being lotioned. Her roommates tray was brought in and put in front of her and she was left to look at her food with no help from the staff to eat it.The nurses on the floor she was on were not friendly and it was apparent they were clueless as to the care she had been receiving. Her nails were dirty and did not appear to have been cleaned in awhile. I would not recommend this nursing home to anyone.
by chilllpn
June 23, 2008
the day i was there visiting , i saw multiple signs of neglect to some of the residents......trays were sat in front of them and no assistance was offered or given to the ones who could not feed themselves, then the trays were taken away, so the residents did not get fed. staff was very rude and reluctant to offer any info or help when asked........RN on staff was unable to answer questions asked by the responsible party
by tnnurse67
June 23, 2008
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Map and Directions
245 North St, Bristol, VA 24201